Bayou City Art Festival - Gate Operations Manager

Posted by Art Colony Association (Bayou City Art Festival) ; Posted on 
Jobs - DEADLINE :  
Bayou City Art Festival - Gate Operations Manager
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Gate Operations Manager 

To begin at the ACA offices 2 months prior to the Bayou City Arts Festival festival, through the entire event, and up to one week after. This person will serve as the primary contact for all gate operations and work closely with the Spectrum team at the admission booth. This is a seasonal position.

20-24 hours a week leading up to the festival, then full time the week of the festival

Pre-Festival Duties:

  • Recruit ticket sales staff under the guidance of ACA staff
  • Order ticket stock from established vendor
  • Maintain ticket inventory
  • Ordering all equipment from Eventbrite
  • Ordering and setting up mobile wifi hotspots and Artist Hotline phone from AT&T
  • Train appropriate personnel on equipment and procedures
  • Set up Marketplace sales in Stripe on iPad
  • Inventory all Marketplace items
  • Familiarize and understand Eventbrite and Groupon function at the festival
  • Assist ACA staff in other pre-festival duties
  • Coordinate and distribute tickets at Randall’s stores

Festival Duties:

  • Serve as the primary contact for all gate operations
  • Liaison between Spectrum admission staff and ACA staff
  • Train and work closely with Gate Coordinators
  • Work with security on procedures and festival rules
  • Maintain iPads, ticket scanners, mobile wifi hotspots, and related equipment
  • Assist ACA staff in other festival related duties

Post-Festival Duties:

  • Package and send back Eventbrite scanners immediately after festival
  • Return mobile wifi hotspots to AT&T
  • Prepare post event reports
  • Lead Marketplace and ticket inventory
  • Collect timesheets from ticketing staff / Gate Coordinators and submit to ACA accountant to payroll

Skills and Knowledge Requirements:

  • Box office, ticketing, and entrance gate experience preferred
  • Efficiency in Microsoft Office
  • Ability to learn adapt to new software and programs
  • Knowledge of iPad, iPhone, or Android apps
  • Effective Communicator and Leader
  • Ability to handle multiple tasks
  • Strong customer service skills
  • Strong decision making and practicality
  • Self starter
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